Privacy Policy

At Gestar Light, we respect your privacy and use your information only for legitimate purposes related to providing our lighting services, including lighting design, installation, repair and maintenance, and the design and fabrication of custom signs and LED fixtures. By using our website or providing personal information, you agree to the terms of this Privacy Policy.

We collect both personal and non-personal information, including:

• Information you provide: name, phone number, email address, project details (such as the work area location and access conditions), and other service-related information.
• Project information: details related to bookings, quotes, installations, orders, and service requests.
• Third-party information: data from service providers or payment processors when applicable.
• Technical data: IP address, browser type, device information, cookies, and site usage data.

• Provide, manage, and complete our installation services and custom product orders.
• Respond to inquiries and provide quotes.
• Send confirmations, updates, and service notifications.
• Improve our services and customer experience.
• Prevent fraud or unauthorized activity.
• Comply with legal requirements.

We do not sell your personal information. We may share your information only in the following cases:

• With vendors or service providers involved in your project or order (under confidentiality agreements).
• With payment processors or technical service providers.
• When required by law or government authorities.
• In the event of a business transfer, merger, or acquisition.

SMS opt-in data and consent will never be shared with third parties or affiliates for marketing purposes.

Our website uses cookies to improve user experience, analyze traffic, and remember preferences. You may disable cookies in your browser settings, but some features may not function properly.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse.

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and prevent fraud. After that, data is securely deleted or anonymized.

You may request to:

• Access your personal data
• Correct or update your information
• Request deletion (where legally applicable)
• Withdraw consent at any time

By providing your mobile phone number, you expressly authorize Gestar Light to send you:

• Installation service updates and coordination
• Booking confirmations and quotes
• Appointment reminders
• Delivery and order notifications
• Customer support communications
• Administrative messages related to service requests
• Identity verification or appointment confirmations

We do not knowingly collect personal information from individuals under 13 years old. If such data is discovered, it will be deleted immediately.

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date above.